STORE POLICY

TERMS & CONDITIONS

Issued by Glamourhorse
All orders and purchases made through the facilities of this website (Glamourhorse) shall be subject to these Online Shopping Terms and Conditions. 


Shopping Terms:
You must be 18 years + to purchase from this site. Anyone under 18 if you like something please get your parents/guardian/responsible adult to buy it for you as we will not be held responsible for any purchases made using anyone’s credit card, paypal or banking details that does not belong to them. 
Glamourhorse gives you (the customer) convenient, quick, easy and secure purchasing options. Products displayed on this site can be purchased using a secure and reliable online visa/credit card transaction facilities. Customers have the confidence in knowing all of their details are protected by the latest security mechanisms, and are used only for the purposes of their transaction. We will only contact you if is deemed absolutely necessary or it is to do with your purchase/s. We will not disclose your data to any third party.

 

All prices are correct at time of publication; however we reserve the right to alter the price for any reason.
All prices are in New Zealand Dollars. 

PRIVACY & SAFETY

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

COPYRIGHT

Glamourhorse owns the intellectual property rights and trademark of the name and Glamourhorse. You may not, without our prior written permission, in any form or by any means, adapt, reproduce, copy, store, distribute, print, display, publish, perform or create derivative works from any part of this website www.glamourhorse.co.nz, commercialise, copy or on-sell any information or items obtained from any part of this website www.glamourhorse.co.nz

DISCLAIMER

Please also note that, although every effort is made so our pictures are accurate and describe our products in detail, We cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Glamourhorse provides accurate measurements of the saddle in each product listing, there is no such thing as a standard Medium Wide gullet, every brand differs, for this reason Glamourhorse provides measurements. Unless stated otherwise under the circumstance the saddle is stamped with specific gullet/seat sizing or relevant gullet plate colour to that specific brand, please refer to the measurements provided by Glamourhorse. Please contact us with any questions about the color or size of any item before purchasing.

CONCERNS & COMPLAINTS

We understand that on rare occasions things can go wrong. If you wish to make a complaint we do endeavor to respond and work with you to solve the problem within 24-48 hours (working days).  Please contact us.

PAYMENT METHODS

Our preferred payment options are:

NZ: Internet Banking, Laybuy or Afterpay

Payment is to be made within 3 working days if Internet Banking is chosen.